ACI Mentored Install – Cisco Network Assurance Engine (CNAE)

ACI Mentored Service – Cisco Network Assurance Engine (CNAE)

  • To maximise success for customers and partners, Cisco has introduced the mentor program to provide guidance and assistance for authorised Cisco ACI Customers and Partners.
  • ACI will represent a new skill set for most networking professionals. The program acts as a transition mechanism and pathway for skill growth of internal resources.
  • A mentored engagement for first-time ACI deployments is highly recommended by Cisco.
  • Housley is the only Cisco-approved mentor for APJ outside of Cisco Advanced Services.

Housley ACI Mentored services

  • Housley will interact with the customer/partner to support the deployment of ACI
  • The customer/partner will retain control of the project/engagement

Benefits

  • Delivery of first ACI solution to customers, with confidence and reduced risk
  • Early access to ACI experience and expertise
  • Shorter time to market for ACI capability and services
  • Fast-track time for staff up-skilling on critical path for project deployment
  • Reduced time to deploy – allowing resources to move on to other projects
  • Potential cost reduction due to lower problem-solving time
  • Build internal ACI knowledge through field experience

Partner Pre-Planning

The Channel Partner should ensure that all necessary equipment is racked, stacked, cabled, and powered-up prior to the kick-off. The customer should have the necessary software licenses.

Service Deliverables

CNAE Installation

  • Install CNAE cluster on 3 VMs or physical appliances
  • Configure assurance for 1 ACI fabric
  • Verify cluster health
  • Verify data collection

Post Installation Training

  • Remote half-day training session to key staff
  • CNAE all product features showcase
  • Operation of the NAE cluster
  • Report generation and interpretation of data

Ongoing Deliverables

  • First month (from installation date)
    • Provide identification and interpretation of up to 10 NAE top smart events weekly via email
    • Provide weekly fabric analysis report to customer on up to 4 events with remediation recommendations
    • Provide weekly WebEx meetings for operational knowledge transfer and review
  • Second and third month
    • Provide identification and interpretation of up to 10 NAE top smart events weekly via email
    • Provide weekly fabric analysis report to customer on up to 4 events with remediation recommendations
    • Provide bi-weekly WebEx meetings for operational knowledge transfer and review
  • End of project
    • Provide customized operational knowledge transfer full day workshop
    • Assist customer in creating customized operational playbook

Next Steps: Call Housley for a detailed discussion on your ACI Cisco Network Assurance Engine installation.