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Cisco Courses and Services

Please click on the acronym for course outlines and class dates.

ACI Training and Services

ACI-ExW Cisco Application Centric Infrastructure (ACI) Explorer Workshop
DCAC9K Configuring Cisco Nexus 9000 Series Switches in ACI Mode
ACI-TSO Cisco ACI Troubleshooting and Operations Workshop
ACI-SU Cisco Application Centric Infrastructure (ACI) Lab and POC Stand Up Services for Partners and Customers
ACI-MS Cisco ACI Mentored Services
ACI-PDS Cisco Application Centric Infrastructure (ACI) Post Deployment Services for Partners and Customer

Data Centre - CloudCenter, UCS, Nexus & MDS

SDAINT Intro to Software-Defined Access and DNA Center
ENSDW Cisco SD-WAN Operation and Deployment
DCICT Introducing Cisco Data Center Technologies v6.2
DCICN Introducing Cisco Data Center Networking v6.2
DCUCI Implementing Cisco Data Center Unified Computing v6.2
DCII Implementing Cisco Data Center Infrastructure v6.2
DCVAI Implementing Cisco Data Center Virtualization and Automation v6.2
DCID Designing Cisco Data Center Infrastructure v6.2
DCIT Troubleshooting Cisco Data Center Infrastructure v6.2
UCS Admin UCS Administration Workshop
UCSDF Cisco UCS Director Foundation v5.4
DCINX9K Introducing Cisco Nexus 9000 Switches in NX-OS Mode v2.0
DCNX7K Configuring CISCO Nexus 7000 Switches v3.1
DCNX5K Configuring Cisco Nexus 5000 Switches v3.1
DCNX1K Configuring the Cisco Nexus 1000V v2.0
DCMDS Configuring Cisco MDS 9000 Switches v2.0
DCUCS Configuring Data Center Unified Computing v3.0
DCUCC Data Center Unified Computing Condensed Class v1.0
DCUCD Data Centre Unified Computing Design v5.0
DCUCT Troubleshooting Cisco Data Center Unified Computing v5.0
DCUCSCTS Cisco Data Center Unified Computing System C-Series Troubleshooting v1.0
DCUFI Implementing Cisco Data Centre Unified Fabric v5.0
DCUFD Designing Cisco Data Centre Unified Fabric v5.0
DCUFT Troubleshooting Cisco Data Center Unified Fabric v5.0

Contact Centre

AUCCE1 Administering Cisco Unified Contact Centre Enterprise with CVP Part1
AUCCE2 Administering Cisco Unified Contact Centre Enterprise with CVP Part2
DUCCE Deploying Cisco Unified Contact Centre Enterprise
DUIC-V Deploying Cisco Unified Intelligence Centre - Virtual Instructor Led Training
DUIC Deploying Cisco Unified Intelligence Centre
UEIME Implementing Cisco Unified E-Mail and Web Interaction Manager Enterprise 2.0
UCCXD Deploying Cisco Unified Contact Centre Express
CVPDS1 CVP Development and Scripting Part 1
CVPDS2 CVP Development and Scripting Part 2
CVPDJ Cisco Customer Voice Portal Developer – Java Developer v11
CVPD Cisco Unified Customer Voice Portal Developer v11
ACCXSL Advanced Contact Centre Express Scripting Labs
WFM Deploying Workforce Management for Cisco Unified Workforce Optimization v8.8
PPDIOO Cisco UCCE Enterprise PPDIOO Workshop
CVPI Cisco Unified Customer Voice Portal Implementation v8.0

Collaboration Technologies

CICD Implementing Cisco Collaboration Devices v1
CIVND2 Implementing Cisco Video Network Devices, Part 2 v1
CTCOLLAB Troubleshooting Cisco IP Telephony and Video v1
CIPTV1 Implementing Cisco IP Telephony and Video, Part 1 v1
CIPTV2 Implementing Cisco IP Telephony and Video, Part 2 v1
CAPPS Implementing Cisco Collaboration Applications v1
ACUCM Administering Cisco Unified Communications Manager
QOS Implementing Cisco Quality of Service 2.5


CLDCTR Delivering Hybrid IT with Cloud Center
CLDFND Understanding Cisco Cloud Fundamentals
CLDADM Introducing Cisco Cloud Administration
CLDINF Implementing and Troubleshooting the Cisco Cloud Infrastructure
CLDDES Designing the Cisco Cloud
CLDAUT Automating the Cisco Enterprise Cloud
CLDACI Building the Cisco Cloud with Application Centric Infrastructure


IINS Implementing Cisco IOS Network Security v3.0
SISAS Implementing Cisco Secure Access Solutions 1.0
SENSS Implementing Cisco Edge Network Security Solutions 1.0
SIMOS Implementing Cisco Secure Mobility Solutions 1.0
SITCS Implementing Cisco Threat Control Solutions 1.5
SISE Implementing and Configuring the Cisco Identity Services Engine v3
SASAA Implementing Advanced Cisco ASA Security v2.1
ACS Implementing Cisco Secure Access Control System v5.2
IPS Implementing Cisco Intrusion Prevention System 7.0


WIFUND Implementing Cisco Wireless Network Fundamentals v1
WIDESIGN Designing Cisco Wireless Enterprise Networks
WIDEPLOY Deploying Cisco Wireless Enterprise Networks
WITSHOOT Troubleshooting Cisco Wireless Enterprise Networks
WISECURE Securing Cisco Wireless Enterprise Networks
CCIEWL CCIE Wireless v2.0 Lab Bootcamp

Routing & Switching

ICND1 Interconnecting Cisco Networking Devices Part 1 v3
ICND2 Interconnecting Cisco Networking Devices Part 2 v3
CCNAX Interconnecting Cisco Networking Devices: Accelerated v3
ROUTE Implementing Cisco IP Routing v2
SWITCH Implementing Cisco Switched Networks v2
TSHOOT Troubleshooting and Maintaining Cisco IP Networks v2
IP6FD IPv6 Fundamentals, Design, and Deployment v3.0

Cisco Advanced Services

SCYBER Securing Cisco Networks with Threat Detection and Analysis
SSFIPS Securing Networks with Cisco Firepower Next-Generation IPS
SSFAMP Securing Cisco Networks with Sourcefire FireAMP for Endpoints
SSFRULES Securing Cisco Networks with Snort Rule Writing Best Practices
SSFSNORT Securing Cisco Networks with Open Source Snort
Cisco NCS 2000 Cisco NCS 2000 Series Deploying 96-Channel FlexSpectrum
FFOT Cisco Fundamentals of Fiber Optics Technology
OPT200 Cisco Optical Technology Intermediate
OPT300 Cisco Optical Technology Advanced
MENPI Managing Enterprise Networks with Cisco Prime Infrastructure
FIREPOWER200 Securing Networks with Cisco Firepower Threat Defense NGFW
VIPTSEN Viptela SD-WAN Deployment and Troubleshooting
ASR Essentials Advanced Services’ Cisco ASR 1000 Series Essentials 3.9.0S
ASR9KE Cisco Aggregation Services Router 9000 Series Essentials v4.0
A901E Cisco ASR 901 Essentials
IMTXR Implementing and Maintaining Cisco Technologies Using IOS XR v1.0
CRS1E Cisco CRS-1 Carrier Routing System Essentials v2.0
CRS3E Cisco CRS-3 Carrier Routing System Essentials v1.0

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// student testimonials

  • Chris is the best instructor I have seen in 25 years in Cisco IT - ACI Student, Sydney
  • Tony Condran is a fantastic instructor, his deep knowledge and teaching methods provide one of the best course experience I have had - ACI Student, Canberra
  • Materials and Instructor Chris Welsh was outstanding - ACI Student, Brisbane
  • Thorough overview of ACI. Look forward to attending another course with Tony Condran as he was very knowledgeable and a good instructor-ACI Student
  • Chris Welsh was excellent, he's style of teaching is a talent which shines when explaining complex scenarios - ACI Student, Sydney
  • In the 25 years I have been in the IT industry, I wouldn't hesitate in saying Tony Condran was the best instructor I have encountered. -ACI SE Student
  • Extremely impressed with the delivery of the course and the content. Chris was very knowledge full and I really enjoyed the class. - DCAC9K Student, Sydney
  • Hasan Jafri is awesome. Expert training, labs & troubleshooting. Master of his field. He was very professional, patient and subject matter expert. - DUCCE India
  • Best Cisco course I have attended. Peter Gale was exceptional. - UCCXD attendee
  • Greg is knowledgable and has extensive experience in telephony and contact centre solutions. - CVPI student
  • Peter delivered the content in a very enthusiastic manner. It was a pleasure attending his class. - DUCCE participant
  • Great instructor. Will happily attend courses trained by Greg. - DUIC attendee
  • Greg has a wealth of knowledge and shares it very well. I am very enthusiastic about Greg's teaching style and would recommend him to future students of this course. - AUCCE student
  • DCAC9K is a great course and Chris is a great instructor - DCAC9K Student in Sydney
  • Housley did a great job at tailoring this course to meet my individual requirements. - DCNX1K attendee
  • The Housley instructor made training more enjoyable by providing real scenarios and examples. - DCUCI participant
  • Very good instructor and very knowledgeable not only in current version but also in previous versions. - DCUCI attendee
  • Great instructor, energetic and knowledgeable. - DCUFI student

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