FAQ

Got a question to ask Housley? Try our FAQs below. If its not covered, contact us at +61 2 9959 5570

Where do you hold public schedule training?

Sydney & Melbourne, or other ANZ cites based on customer demand.

We also conduct virtual classes, so ask us about the options.

Do you offer customised private classes?

Yes, we travel to your site, and as long as there is a suitable training environment, and internet connectivity to access learning materials and class labs, we can deliver training where you need it.  Our experienced Instructors can work with your time in advance and on the ground during training to deliver a program that matches the capability needs of your team, and the particular design and learning priorities of your environment.

Do you offer virtual-delivery classes ?

Yes, most Housley programs can be delivered as Virtual-delivery classes via Webex Training Centre – just check with us on the options.

What equipment do I need for virtual-delivery class?

For Housley virtual-delivery classes, we’ll suggest the following to ensure a smooth experience:
– a modern browser
– Microsoft Remote Desktop installed
– 2 extended monitors (for the WebEx session , lab access, digital kits / manuals access)
– Headphones and web-cam
We’ll advise on particular URLs you’ll need to be accessing during the class, after you register.

Do you guarantee to run scheduled public classes?

You’ll find scheduled public class dates on our course outline pages.  Housley makes go / no go decisions on each public class 2 weeks from scheduled commencement, based on total registered students at that time.

What will happen after I complete my registration?

  • Only the person who made the registration will get an ‘Acknowledgment Email’ from learning@housley.com.au. If you don’t see it in your Inbox please check your Junk Mail.
  • The person from the ‘Student Details’ field will not get the ‘Acknowledgement Email’, the person who made the registration on the student’s behalf should inform them that they have registered them in the workshop.

What if I didn’t get an acknowledgement email?

 

When will I get the Workshop logistics?

  • Once the class is Confirmed to Run, each student who registered on the workshop will get the “Workshop Confirmation and Logistics” email from bellesantos@housley.com.au
  • Workshop will be Confirmed to Run once we have reached the minimum number to run the class.

What emails should I be expecting from Housley?

  • Acknowledgement Email – right after the registration
  • Workshop Confirmation and Logistics  –  once the workshop is ‘Confirmed to Run’
  • Reminder + Updated Workshop Logistics – 1 week before the commencement including the WebEx Session details and other important information
  • Reminder – Workshop Tomorrow – a day before the workshop

Why there are no dates available?

  • Each workshop schedule has a maximum capacity of 20 students. Once the workshop is Full, the date will not be visible on the Website.