Skip Navigation

Use Cisco Learning Credits

Use Learning Credits

Cisco Unified Contact Center Enterprise Authorization for Partners

// Cisco Unified Contact Center Enterprise Authorization for Partners

Cisco Unified Contact Center Enterprise Authorization Program is an invitation-only program that enables Selected Cisco Partners to sell Restricted Products.

There is a range of Authorisation covering specialised Cisco Technologies, click here for more information.

The prior UCCE ATP has changed its name to Unified Contact Center Enterprise Authorization. More details on this link, click here.

For detailed UCCE Authorization information, click here.

UCCE Authorisation Instructor Led Training available from Housley








AUCCE1: Administering Cisco Unified Contact Centre Enterprise with CVP Part1 Y Y Y
AUCCE2: Administering Cisco Unified Contact Centre Enterprise with CVP Part2 Y Y Y
DUCCE: Deploying Cisco Unified Contact Centre Enterprise   Y Y
UEIME: Implementing Cisco Unified E-Mail and Web Interaction Manager Enterprise     Y
DUIC: Deploying Cisco Unified Intelligence Centre     Y

*Contact your Cisco PAM to learn more on requirements and details*

// Cisco UCCE Authorization - Private Training For Partners

19-day Program covering qualifying classes on the UCCE Authorization

  • Housley will travel to your site to deliver the training at your own convenience
  • UCCE Authorization Program compressed into a 19-day Program instead of 23 days
  • Students can discuss real world problems with confidentiality as there are no outside students in the class
  • Security of having a confirmed class date
  • Partners can add more students to build team capability

Call/Email Jon Fowler at +612 9954 4055 or


View all courses

// train

Cisco Advanced Technology class schedules and outlines

// consult

Need a pair of experienced hands on your Deployment?

// mentor

Need help working alongside your System Admin or Engineer?

// student testimonials

  • Chris is the best instructor I have seen in 25 years in Cisco IT - ACI Student, Sydney
  • Tony Condran is a fantastic instructor, his deep knowledge and teaching methods provide one of the best course experience I have had - ACI Student, Canberra
  • Materials and Instructor Chris Welsh was outstanding - ACI Student, Brisbane
  • Thorough overview of ACI. Look forward to attending another course with Tony Condran as he was very knowledgeable and a good instructor-ACI Student
  • Chris Welsh was excellent, he's style of teaching is a talent which shines when explaining complex scenarios - ACI Student, Sydney
  • In the 25 years I have been in the IT industry, I wouldn't hesitate in saying Tony Condran was the best instructor I have encountered. -ACI SE Student
  • Extremely impressed with the delivery of the course and the content. Chris was very knowledge full and I really enjoyed the class. - DCAC9K Student, Sydney
  • Hasan Jafri is awesome. Expert training, labs & troubleshooting. Master of his field. He was very professional, patient and subject matter expert. - DUCCE India
  • Best Cisco course I have attended. Peter Gale was exceptional. - UCCXD attendee
  • Greg is knowledgable and has extensive experience in telephony and contact centre solutions. - CVPI student
  • Peter delivered the content in a very enthusiastic manner. It was a pleasure attending his class. - DUCCE participant
  • Great instructor. Will happily attend courses trained by Greg. - DUIC attendee
  • Greg has a wealth of knowledge and shares it very well. I am very enthusiastic about Greg's teaching style and would recommend him to future students of this course. - AUCCE student
  • DCAC9K is a great course and Chris is a great instructor - DCAC9K Student in Sydney
  • Housley did a great job at tailoring this course to meet my individual requirements. - DCNX1K attendee
  • The Housley instructor made training more enjoyable by providing real scenarios and examples. - DCUCI participant
  • Very good instructor and very knowledgeable not only in current version but also in previous versions. - DCUCI attendee
  • Great instructor, energetic and knowledgeable. - DCUFI student

Subscribe to Course Updates